At Emera Studio, we want you to be completely satisfied with your purchase.

🔁 Returns

  • You may return items within 30 days of delivery.
  • Items must be unused, in original packaging, and in resellable condition.
  • Proof of purchase is required.

💰 Refunds

  • Once we receive and inspect your return, we will notify you.
  • Approved refunds will be issued within 5–10 business days to your original payment method.

❌ Non-Returnable Items

  • Used or damaged items (not due to our error)
  • Clearance or final sale items

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

⚠️ Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  • Contact us within 5 days
  • Provide photos and order details

We will resolve the issue promptly.

📞 Contact Us